Trust Center
Copyright notices.
People publish a home's page and upload documents on Keighbor. If something on it is yours and shouldn't be, here is how to tell us and what happens next.
Why this page existsA site that hosts what other people upload owes the rest of the world a clear way to object, and owes its own users a fair way to answer.
Our designated agent
Keighbor follows the notice-and-takedown process in Section 512 of the Digital Millennium Copyright Act. Notices go to our designated agent:
Designated agent: registration with the U.S. Copyright Office is being completed before launch. Until the agent's name and address appear here, send notices to hello@keighbor.com with “copyright” in the subject, and they reach the same person.
What a notice needs
So that we can act on it, a notice has to include:
- Your physical or electronic signature, or that of someone authorized to act for the copyright owner.
- What copyrighted work you say has been infringed.
- Where on Keighbor the material is: the address of the public page, or enough for us to find it.
- How to reach you: an address, a phone number, and an email address.
- A statement that you believe in good faith the use is not authorized by the owner, their agent, or the law.
- A statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for them.
What we do with it
We read it, and if it is complete we remove or disable access to the material promptly and tell the person who put it there, sending them a copy of your notice. We keep a record of notices received. A notice that is knowingly false can make the sender liable for the costs it causes, under the same law.
Counter-notices
If material of yours is taken down and you believe that was a mistake or a misidentification, you can send a counter-notice to the same agent. It needs your signature, what was removed and where it was, a statement under penalty of perjury that you believe in good faith it was removed by mistake, your name, address and phone number, and your consent to the jurisdiction of the federal court for your district (or, if you are outside the United States, for any district in which Keighbor may be found) and to accept service from the person who sent the notice. We send the counter-notice to them, and unless they tell us within ten business days that they have filed a court action, we restore the material in ten to fourteen business days.
Repeat infringers
An account used to infringe repeatedly is closed. That is part of the law we follow, and it is in the Terms.
Our own material
Our guides and state material are free to read, quote and link to, including by AI assistants; republishing the library as your own is not allowed. If you think we have used something of yours, the notice above works in that direction too.