Deleting your account and data

From inside your account: open your Room, press your initials in the top-right corner, then choose Account settings, and press Delete my account. You'll see exactly what will be removed before you confirm. Deletion runs immediately.

What gets deleted: your account and sign-in (including any connected Google or Facebook sign-in), your transactions and their documents, photos, messages, contacts, and worksheets.

What we keep, and why: if a document was signed by you and other people, the sealed record stays archived: the signed PDF, the certificate of completion, the signing audit trail, and the record of each signer agreeing to sign electronically. A signed contract is the other signers' legal record as much as yours, and a signature is only worth something if the proof behind it still exists. Everything else goes: messages, documents, photos, contacts, the sale itself. See our Privacy Policy for the full reasoning, and how to have a signed record removed as well.

If you can't sign in (or you signed a document on Keighbor without ever having an account): email us at hello@keighbor.com from the address involved, ask for deletion, and we'll handle it and confirm back to you.

Questions first? Our Privacy Policy covers what we collect and how it's stored.